9 Things Not to Do When Hiring a New Cleaning Company

On Jun 21, 2021

Having a working space that looks, feels, and is well-cleaned is more important than ever, and you don’t have time to waste on cleaning companies that don’t meet your standards.

To make sure you’re on the right track, we’ve compiled a checklist of 9 things NOT to do when hiring a new cleaning company.

#1 Focusing only on finding the cheapest option.

You get what you pay for, and when it comes to clean office bathrooms or sanitizing the operating room floor, you don’t want to cut corners.

#2 Not checking that they’re licensed and insured.

Business licenses and liability insurance exist for many reasons, one of the most important is protecting you, the client.

#3 Opting out of calling references.

Having the paperwork is one thing, but talking to previous and/or current clients is the best way to get a sense of how this company performs.

#4 Not verifying that your cleaning team will be consistent.

New staff every week can result in fluctuations in the quality of cleaning you’re receiving and all your special requests dropping off the map.

#5 And while we’re at it, not asking for background checks.

These cleaners will have nearly unlimited access to your business, often outside of operating hours. You want to make sure you know who you’re welcoming.

#5 Forgetting to prioritize technology.

How do they communicate with clients, track their hours, and review cleaning checklists? If it’s all on paper, you can assume things will get lost and communication might be slow.

#6 Not asking about on-demand services.

Unexpected spills, inconvenient messes, and holiday parties can all necessitate cleaning tasks that are out-of-the-norm.

#8 Not verifying that they have quality control processes.

What processes do they have in place to ensure their cleaning crew is meeting your standards? Is it a daily or weekly checklist? Does a supervisor do a walkthrough?

#9 Signing with a cleaner that doesn’t use green products.

Green cleaning products get the job done while also minimizing the use of raw materials and disposal of toxic products.

Phew, that checklist was long! Unfortunately, this is not an item on your To-Do list that you can skim over and hope for the best. By doing your due diligence and connecting with a reliable, high-performing, and green cleaning company, you’ll save yourself many headaches down the road.


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